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Customer Service

We are here to ensure your Southwest Strings experience brings you the best quality products at the lowest prices... all with friendly customer service!

Customer Service Representatives may be reached by phone or email during the hours listed below.

(800) 528-3430 or CustomerService@swstrings.com

Hours of Operation:

Monday - Friday

9:00 AM - 5:00 PM Mountain Standard Time (Arizona - we do not change our clocks)






We will be CLOSED Monday, January 15th, 2024

We are CLOSED for all major holidays, and orders placed during holiday closures may experience delayed shipping times

If you wish, please send us a message via our online contact form.

If you would like to try out our instruments and bows, please call in advance to be assured they are in stock and ready to play.

For customer service or placing phone orders:
Call: 1-800-528-3430
Fax Number: 1-800-528-3470.

Orders may be placed via our website at any time.

We are located at:
1721 S. Cherrybell Strav 
Tucson, AZ  85713